Frequently Asked Questions

Orders & Shipping

• International Contacts
• Is my RowErg, SkiErg, or BikeErg covered under warranty?
• Shipping Costs
• I need a quote before I buy
• Do you have a return policy?
• What is my order status?

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ErgData

• Can my workouts be sent to third party apps like Strava and Garmin?
• Can I change the data shown on ErgData?
• Can I still use ErgData with a PM3 or PM4 monitor?
• Setting Up A Workout With Ergdata

Maintenance

• What regular maintenance should I perform on My BikeErg?
• What regular maintenance should I perform on my SkiErg?
• What regular maintenance should I perform on my RowErg?
• I would like to have my Concept2 machine serviced or repaired

Sales or Discounts

• Discounts, Sales & Promotions

Orders & Shipping

• Where to buy a Concept2 machine?
• How can I register my machine?
• Which indoor rower is best for me?
• How much assembly is involved in putting together a Dynamic Indoor Rower?
• Will the PM5 monitor work with my older machine?