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  1. Concept2 Austria
  2. Tech Support & Troubleshooting

Tech Support & Troubleshooting

Common Error Codes

  • My PM5 is displaying error code 4
  • My PM5 is displaying error code 46
  • My PM5 is displaying error code 50 or 54
  • My PM5 is displaying error code 128
  • My PM5 is displaying error code 130
  • My PM5 is displaying error code 396
See all 22 articles

PM5 Issues

  • Pairing PM5 to Ergdata
  • My PM5 monitor is stuck on Zero
  • My PM5 is displaying Hard Fault Error
  • My PM5 is displaying error: Sensor wire is damaged
  • How do I update my firmware?
  • My monitor is dead/unresponsive
See all 8 articles

ErgData

  • I forgot my logbook username or password
  • My workouts are not being saved in ErgData and sent to the Logbook

BikeErg

  • My BikeErg makes a knocking sound when pedaling
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